Privacy Policy

Last updated: July 18, 2026

This Privacy Policy explains how Klinik Dr Anis ("we", "us", or "our") collects, uses, stores, retains, and deletes your information when you use our application and related services. By using the application, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information in order to provide and operate our services:

Account information — name, email address, phone number, and login credentials.
Customer and appointment data — information you enter to manage your patients, contacts, appointments, and communication records.
Usage data — device information, log data, and actions performed within the application, used to operate, secure, and improve the service.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and operate the application and its features.
Authenticate users and secure accounts.
Communicate with you, including service notifications and support.
Improve and develop our services and ensure technical functionality.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information only with trusted service providers who help us operate the application (for example, hosting and messaging providers), and only to the extent necessary to deliver the service, or where required by law.

4. Data Retention

We retain your personal data only for as long as it is necessary to provide our services and for the purposes described in this policy. Specifically:

Account and customer data is retained for as long as your account remains active.
If your account is closed or becomes inactive, we retain the associated data for up to 90 days, after which it is deleted or anonymized, unless a longer retention period is required to comply with legal, accounting, or regulatory obligations.
Backup copies are removed from our systems within 30 days of deletion from active databases.

5. Data Deletion

You have the right to request deletion of your personal data. You can:

Delete specific records directly within the application; or
Request full deletion of your account and all associated personal data by contacting us at the email address below.

Upon receiving a verified deletion request, we will delete your personal data from our active systems within 30 days and from our backups within the retention period described above, except where we are legally required to retain certain information.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to request access to or deletion of your data, please contact us at:

Email: klinik.dr.anis@gmail.com